Terms of Sale & Refund Policy

Last Updated: 05.09.2025 01:47:58

1. General Terms

By purchasing services or products from Panda Famiglia Cafe and LOVE ("we," "us," or "our"), you agree to these Terms of Sale. All purchases are subject to availability and our acceptance of your order.

2. Pricing & Payment

• All prices are displayed in and include applicable taxes unless stated otherwise.
• We accept payments via:
  • Credit/debit cards (processed through EU gateways like Stripe/PayPal)
  • Bank transfers (for Georgian customers)
• You will receive a payment confirmation email upon successful transaction.

3. Delivery of Services

• Digital products/services: Access details will be emailed within [X hours/days] of payment confirmation.
• Physical goods (if applicable): Delivered within to Georgia/EU addresses. Shipping costs may apply.

4. Refund Policy

We offer refunds under the following conditions:

• Digital products/services:
  • Refund requests must be made within of purchase.
  • No refunds after service delivery or if the product has been accessed/used.
• Physical goods:
  • Returns accepted within of delivery if item is unused/unopened.
  • Customer covers return shipping costs unless the item is defective.

To request a refund, contact us at pandafamiglialove@gmail.com with your order details.

5. Cancellations

• Subscription services may be canceled anytime, but no refunds for already-paid periods.
• One-time service purchases can be canceled within of payment for a full refund.

6. Disputes & Chargebacks

If you dispute a charge without contacting us first, we reserve the right to suspend your account and provide transaction evidence to payment processors.

7. Jurisdiction

These Terms are governed by the laws of . Any disputes will be resolved in the courts of .